Charge 5 heart rate not working and battery draining fast

[Zingylight]

I've had the Fitbit for 2 years. Has a screen protector. 2 days ago, the sensors for heart rate stopped working and the battery (that previously lasted a week) died within 4 hours. 

Anyone experienced this before?

Moderator edit: clarified subject.

[ManuFitbit]

Good to see you around @Zingylight. 

Thank you for taking the time to share this information with me regarding this difficulty with your Charge 5. 

Please give it a try at the following steps:

• Switch the Heart Rate settings from On to Off and manually sync your watch. To switch the heart rate settings on your watch, from the main screen of your watch, swipe left until you see "Settings", next swipe up until you see "Heart Rate" and switch it to Off.
• Once it's done, manually sync your Charge 5. To do so, open the Fitbit app, tap on the upper left corner icon, tap on your Charge 5's image and tap on "Sync Now". 
• Next, switch it from Off to On and manually sync your watch once again. 
• Once it's done, restart your watch. 
• Next, confirm that your Charge 5 is snug on your wrist (the lights shouldn't be visible) We also recommend when you're not exercising, wear the tracker just above the wrist bone.

To avoid battery drain, follow the steps listed in this help article: Extend your Fitbit device's battery life.

[Kmcvie]

I am having exactly the same issue today

I have restarted, recharged (drained in less than 3 hours) and it won't track any stats but will give me notifications and the time is correct

I put it on the  charger for a second time today and it was almost at 43 percent charge within a few minutes

[Kmcvie]

This solution did not work for me

[Zingylight]

I've already done all of this before posting. None of this has fixed the issue. It appears Fitbit makes their products to fail after a certain amount of time to coerce people into buying a new model