Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 is displaying the wrong goal

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

Hello, prior to the outage last week, my “Today” screen displayed my steps as the large display, with zone minutes, calories, etc. displayed below that in a smaller format.

 

When the app started working again last week, that large steps display had changed to calories and my steps were now below that in the smaller format.

 

I have confirmed that my main goal is set to steps. I even tried changing the goal to zone minutes to see what would happen. But it seems to be stuck on calories.

 

help!

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Hi there, @Kim1960. Thanks for trying to troubleshoot the issue with your Charge 5 before reaching out. 

Please restart your Charge 5 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

Hi there, @Kim1960. Thanks for trying to troubleshoot the issue with your Charge 5 before reaching out. 

Please restart your Charge 5 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer
0 Votes