Charge 5 is not charging

[Chrips]

My charge 5 no longer charges… any ideas??

Moderator edit: clarified subject.

[ManuFitbit]

Welcome to the forums @Chrips. 

Thank you for providing the details regarding your Charge 5.

Have you tried to followed the steps listed in this help article: Why isn't my Fitbit device's battery charging?

Take a look at this other article: Can I extend my Fitbit device's battery life?

[Chrips]

I’ve tried all the things and the result is the same unfortunately 😞

Kind Regards
Chris

[weljj]

If by "no longer charges" you mean it won't display anything on the screen when it is attached to the charger, be patient.   If the battery is at 0% it may take 20 minutes to get enough charge to turn on the display.

Probably time for a reset if you get a charge on it again.

[Chrips]

Yes I’ve tried this too

Kind Regards
Chris