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Charge 5 is not lightning up

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‎07-08-2022 13:29 - last edited on ‎07-09-2022 07:02 by Moderator Alum

‎07-08-2022 13:29 - last edited on ‎07-09-2022 07:02 by Moderator Alum

My Fitbit will not light up

 

 

 


Moderator edit: subject updated for clarity

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‎07-09-2022 07:00 - last edited on ‎03-13-2024 08:27 by Fitbit Moderator

‎07-09-2022 07:00 - last edited on ‎03-13-2024 08:27 by Fitbit Moderator

Welcome to the Fitbit Community forums, @Babbygirl424. 

I appreciate all the information that you've provided about this issue with your Charge 5. 

There are a few general recommendations that are usually helpful with display issues. However, I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

The best way to get help for this problem is to chat with us online or give us a call. You can click here to get connected.  

Davide | Italian and English Community Moderator, Fitbit


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