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Charge 5 keeps dropping exercise days

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‎04-19-2024 17:12 - last edited on ‎11-29-2024 07:17 by Fitbit Moderator

‎04-19-2024 17:12 - last edited on ‎11-29-2024 07:17 by Fitbit Moderator

My Charge 5 keeps dropping exercise days.  For example, I have worked out 3+ hours everyday for the past 6 days but it show no I have only worked out the past 3.  The other days were previously there and I got a notification yesterday that I had reached my 5 day goal.  I’m a little OCD so this is driving me crazy


Moderator Edit: Clarified subject

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‎04-20-2024 02:07

‎04-20-2024 02:07

Hi, @GTF66, welcome to the community, are you seeing this in the app on your phone? Try clearing the cache in the Fitbit app & restarting your phone.

Let us know how you get on by posting here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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