06-06-2024
03:42
- last edited on
06-06-2024
03:57
by
MarreFitbit
06-06-2024
03:42
- last edited on
06-06-2024
03:57
by
MarreFitbit
My Charge 5 appears to have died yesterday evening.
Screen black (tried all of the usual solutions, apart from change clock face, because I don't know how you get there from the app, I can't find that anywhere...)
Is there a problem at the moment, maybe a firmware update killed them? Because every time I've been on this forum it says you're experiencing a lot of traffic at the moment? Or is that normal?
Or is it just that these things tend to die after a year or so? Seems like there a lot of comments that say so. Mine is 18 months old, so apparently I must have done quite well?
It's extremely disappointing if so.
Moderator Edit: Clarified subject
06-06-2024 04:02
06-06-2024 04:02
You did the three button press on charging cable?
06-06-2024 04:15
06-06-2024 04:15
Yes.
It died according to the app with 53% battery
Tried to charge it anyway using a charger and also just usb plugged into a laptop
Tried to sync anyway which doesn't work
Also read about trying to change the clock face via the app but J could find this in the app where it read it should be