Charge 5 keeps resetting itself

[Iwantmyoldbit]

My charge 5 constantly resets. Will **ahem** itself down in the middle of a workout and completely reset (Fitbit logo appears) and I have to wait it out. It will do it back to back within minutes of the last. Occasionally it will completely reset to factory and I have to remove it from my app, re-add it and re-set up. I’m so over it 😡 

Update: Will shut itself down*

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Iwantmyoldbit. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5 and trying to troubleshoot it prior to posting here. I understand how you must be feeling. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.