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Charge 5 location inquiry

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‎11-08-2024 19:45 - last edited on ‎11-11-2024 06:01 by Fitbit Moderator

‎11-08-2024 19:45 - last edited on ‎11-11-2024 06:01 by Fitbit Moderator

The Fitbit charge location is not working. Please see attached photo.

Appreciate it for looking into the issue. 

Thank you. 

Moderator Edit: Clarified subject

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Accepted Solutions

‎11-11-2024 06:04

In response to LZeeW

‎11-11-2024 06:04

Hi there, @SharonLai. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about. We're here to help you! 

As @LZeeW has said, your image was not attached to your post. Would you mind sending it again?

In the meantime, I'd like to share with you some help articles that may help you:

How do I use GPS on my Fitbit device?
Why is the Fitbit app prompting me to turn on location services?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎11-09-2024 05:24

‎11-09-2024 05:24

Hello @SharonLai and welcome to the Community.  I'm sorry, but your photo didn't get added.  Can you try again, please?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎11-11-2024 06:04

In response to LZeeW

‎11-11-2024 06:04

Hi there, @SharonLai. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about. We're here to help you! 

As @LZeeW has said, your image was not attached to your post. Would you mind sending it again?

In the meantime, I'd like to share with you some help articles that may help you:

How do I use GPS on my Fitbit device?
Why is the Fitbit app prompting me to turn on location services?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes