11-09-2024 18:08
11-09-2024 18:08
When a Fitbit Account is moved to Google, is historical data from *all* previous connected Fitbit devices moved and retained, or only data for the device(s) currently connected?
I'm ready to move my account to Google. I've got data going all the way back to 2016 when I got my first Fitbit, a Charge HR. Later, I upgraded to a Charge 3 and then to a Charge 5. The Charge 5 is my current "connected device." All told, my Fitbit account has over 8 years of data collected from the three devices..
The Move process asks about moving the data for your "connected devices," but doesn't make clear whether this means only the *current* connected devices, or both *current and previous* connected devices.
Just want to make sure that ALL the historical data from my Fitbit account, including previous ones, will be moved. Looking around the Community here, I see comments from people who've had problems moving their accounts. I'd love to see some SUCCESS STORIES as well.
Can somebody clear this up, please?
11-10-2024 11:33
11-10-2024 11:33
Hello @GDSchulz
I migrated my Fitbit account to Google last year when I got the Pixel Watch 2 and could see all my historical data.
That said, there is currently an issue on the Fitbit side where some users aren't seeing all their historical data. The team is aware of the issue and have been working on fixing the problem.
When you're ready to migrate your account to Google, make sure that you have a Google account already established. It seems like some users are creating a new Fitbit account using Google rather than migrating. If they do that, they won't see their historical data.
Rieko | N California USA MBG PE
11-11-2024 10:41
11-11-2024 10:41
I recently did this and all my history from 2015 has vanished as far as steps go and wiped out my year to date. I am no happy and have been trying to figure out how to retrieve that. So far nothing, but no matter what they are saying you will have to migrate as of 2025. Hopefully they get this fixed and can find the data that was lost.