Charge 5 loses features every couple days

[K-W-2]

My Charge 5 has recently been losing features. The most consistent is sleep tracking but sometimes also other options. Today I could not alter the screen wake and found my brightness had been changed to dim.

Previous forum answers mentioned restarting the device if it doesn’t track sleep and that worked. It was annoying but realistic when I considered I’m wearing a computer and it had not been rebooted in weeks at that point. And once I realized that was a possibility I started manually syncing every day (because that’s the only way to realize some data isn’t being recorded). But it’s continuing to happen so I’m resetting every couple days now and of course then lose the data I didn’t know it wasn’t tracking. Is this normal?

[JohnnyRow]

"Today I could not alter the screen wake and found my brightness had been changed to dim."

That probably means you are in Sleep Mode, found in Quick Settings.

[K-W-2]

Turns out that was true. Never thought to check because I didn’t turn that on. Which now leads back to my original question of “is this normal?” Even if I accidentally bumped that feature I still don’t know why I have to keeping doing restarts to get sleep to track, etc.