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Charge 5 not charging post firmware update

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Suddenly my Charge 5 won’t hold a charge — literally from one day to next, the charge goes from 100% to zero in about an hour.  Only thing that changed was there was a firmware update so I have to wonder….

Any tips for resolving this?

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When was the firmware updated? 

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Three days ago I think— took me awhile to figure out what was happening (ie device was losing charge).  

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The only other thing I could think of was that it spent some time getting hung up trying and failing to run an ECG when I was biking (and couldn’t fix it). 

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I believe same here. So, bad firmware has toasted our trackers. Thanks Fitbit…or is it Google?

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