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Charge 5 not holding a charge

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‎05-24-2025 21:46 - last edited on ‎05-25-2025 04:41 by Fitbit Moderator

‎05-24-2025 21:46 - last edited on ‎05-25-2025 04:41 by Fitbit Moderator

My charge 5 suddenly won’t hold a charge. Not sure what is going on but I charged it all day put it on and it was rapidly dead. 


Moderator Edit: Clarified subject

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‎05-25-2025 06:50

‎05-25-2025 06:50

Hi there, @Hkspwrsche. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the battery of your Charge 5 is draining quickly. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend making sure that your phone's software version is updated. For more information, refer to Check & update your Android version or Update your iPhone or iPad

If you haven't done so yet, please try all tips and recommendations provided here Can I extend my Fitbit device's battery life?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-25-2025 06:50

‎05-25-2025 06:50

Hi there, @Hkspwrsche. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the battery of your Charge 5 is draining quickly. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend making sure that your phone's software version is updated. For more information, refer to Check & update your Android version or Update your iPhone or iPad

If you haven't done so yet, please try all tips and recommendations provided here Can I extend my Fitbit device's battery life?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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