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Charge 5 not holding charge

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I have to charge my fitbit everyday 

 

Moderator edit: clarified subject.

 

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Hi @Janetwilkes. A warm welcome to the forums. 

Thank you for sharing the information regarding your Charge 5. Sorry to know the difficulty.

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

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