Charge 5 not pairing with Samsung A13

[PeppermintPat]

Tried everything, unpaired device and now nothing works. Reinstalled updated app and still nothing. Tracker keeps telling me to download app.

[RiekoC]

Hello @PeppermintPat 

I saw you posted in one of the threads on the syncing issue. Please monitor that thread as I expect the Moderator will be posting updates there.

[PeppermintPat]

Thank you

[RiekoC]

Hello @PeppermintPat 

From what I'm seeing, the newest Android Fitbit app update, version 4.28.3, has resolved the syncing/pairing issue for most users.

If you haven't updated your Fitbit app yet, please check the Play Store and install the update once it's available to you.

Let us know if you're still experiencing a syncing/pairing issue after installing version 4.28.3.