11-02-2021 08:32
11-02-2021 08:32
I recently went from a Charge 4 to a 5, (Had it for 3 days/nights now) and the Charge 5 will not record Sp02 data, Premium member.
I've reset the device multiple times, 2 factory resets, as well as wipe data cache on the app as well (software is up to date).
I went a week between not wearing the 4 (historical tile data all still there) but the charge 5 doesn't automatically record my sleep data, i have to go into the app and tell it when i slept and then all the data pops up. under the sleep data it shows the sp02 variation but won't in the health metric tile, or on the physical device itself. I understand the skin temp might take a few night to record properly so i won't bring that part up yet lol. The first night i had it, it recorded breathing but hasn't since. Any help or guidance would be greatly appreciated.
11-03-2021 17:49
11-03-2021 17:49
I also recently got my Charge 5, let me see if it records for me. Mine was set up on Monday, so I won't be able to test that until tomorrow, do you mind if I respond to you then, @Bcady83?
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!11-06-2021 12:55
11-06-2021 12:55
AS far as i know that both of Spo2 and skin temperature are automatically measured which can be founded in the health metric. But, there is no a separated app for the Spo2 so far. You can track your blood oxygenation inside the SLEEP SCORE !