Charge 5 not syncing with iPhone 13

[SunsetRunner]

I recently changed iPhones to the 13 Pro. My Charge 5 says it’s synching (manual) but all Fitbit data is no longer appearing in the phone app.

I’ve followed ALL the directions I’ve found across multiple posts for re-establishing the Fitbit and nothing is rectifying this so far.

I’ve done this:

Deleted the Fitbit app

Restarted my iPhone 13 Pro and my Fitbit Charge 5

Reinstalled Fitbit app, made sure it was the current update

Restarted Fitbit app, logged in, let it connect to Bluetooth

Check Bluetooth Settings, and it’s the only connected device

Do a manual sync (pull down screen in the Fitbit app), and it says synch is complete

No data. 😤

Help would be appreciated.

Moderator edit: subject updated for clarity

[DavideFitbit]

Welcome to the Fitbit Community forums, @SunsetRunner. 

Thank you for sharing that you've been experiencing this inconvenience with your Charge 5 and that you already tried a few troubleshooting steps.  

It seems that you already tried all the steps shared in the forums that are usually helpful with any syncing issue. If you haven't done so already, please review all the recommendations listed in this article.

If you continue to experience the same problem, I recommend that you get in touch with the Customer Support team for further assistance with this. They will let you know how to proceed. The best way to get help for this problem is to chat with us online or give us a call. You can click here to get connected

See you around.