Charge 5 not syncing

[Cmatt82]

Tried toggling Bluetooth, restarting watch, reinstalled app. Just get the "taking awhile, sit tight" until it gives up. Any idea what the next step is?

[Wibby]

Hello @Cmatt82 

Sorry to hear you're having problems syncing.  What kind of phone do you have?  If it's an Android, it's worth clearing your cache for the App.

Here's a thread about this problem:

Not syncing 

Here's a thread about iPhones not syncing/ not connecting to Bluetooth:

Bluetooth  

I hope you can find something in one of those threads that can help you.

[Cmatt82]

Ended up forgetting Bluetooth device then re-pairing and eventually it worked 👍. Thanks

[Wibby]

That's great news @Cmatt82 !