Charge 5 not vibrating or notifying when countdown timer finishes.

[peterjacobsonz]

When using the Charge 5 countdown timer, I expect the Fitbit to vibrate when the time runs out, so I know it has!
Most of the time when I use the countdown timer, it either doesn't vibrate when the time runs out.
Sometimes, a while later, I get a vibration and a message saying "ended". 

I'm really dissappointed - the unreliability of this feature makes it not useful to me, and it's one of the main reasons I bought this device.

Please release a fix!

Moderator edit: format

[DavideFitbit]

Hi, I appreciate the information that you've shared about this inconvenience with the Charge 5, @peterjacobsonz. 

If you haven't done so already, please make sure that you've tried the three pulse restart procedure described here, as this has been useful for other users with similar problems. 

Thanks again for sharing your feedback about this feature and the Charge 5. 

I'll be around.