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Charge 5 notifications are not working

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‎04-05-2022 04:27 - last edited on ‎04-12-2022 07:29 by Moderator Alum

‎04-05-2022 04:27 - last edited on ‎04-12-2022 07:29 by Moderator Alum

Just bought the new Fitbit Charge 5 and the notifications are not working. I have tried everything from the help tips, still not working. Can someone help me??? 

 

 


Moderator edit: subject updated for clarity

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‎04-12-2022 07:27 - last edited on ‎12-06-2024 09:50 by Fitbit Moderator

‎04-12-2022 07:27 - last edited on ‎12-06-2024 09:50 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @NadzPel. 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5 and for confirming that you already tried a few troubleshooting steps. 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with some instructions. In this case, they will let you know how to proceed. 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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