Charge 5 only see 5 dots on display

[Cajasa]

Hi there my Charge 5 watch fully charged wearing it this morning , this afternoon can’t get anything from it there are 5 dots at top of the phone , any ideas 

Moderator edit: subject updated for clarity

[DavideFitbit]

Welcome to the Community forums, @Cajasa. 

Thank you for sharing that you've having this inconvenience with your Charge 5. 

If you haven't done so already, please complete a  3 pulse restart procedure using the charging cable. If you continue to experience the same problem, you can also try changing the clock face option on the device, as this has been useful for other users experiencing something similar. 

Hope this helps, I'll be around. 

[Cajasa]

Not sure how to change the clock face ?

Sent from my iPhone Carol Allen

[DavideFitbit]

@Cajasa Thank you for your reply. 

In order to change the clock face option, you can follow the steps listed in this article: How do I change the clock face on my Fitbit device?

Let me know if you continue to experience any problem with the display. 

I'll be around.