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Charge 5 quick replies inquiry on iOS

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‎04-19-2023 00:08 - last edited on ‎04-19-2023 05:34 by Fitbit Moderator

‎04-19-2023 00:08 - last edited on ‎04-19-2023 05:34 by Fitbit Moderator

I got a fitbit charge5 - not for the fitness tracking, or health benefits, but mainly to get Whatsapps and reply to them when i don't have my phone with me... this doesn't seem to work with my iPhone.

 

This is extremely frustrating. I just want my watch to return a message saying that "i cant take your call - but i will get back to you.."

 

Will fitbit / Apple / Whatsapp be addressing this issue??

 

Otherwise - this watch is: pretty, but useless.

 

Moderator Edit: Clarified subject

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‎04-19-2023 05:37 - edited ‎02-19-2024 02:05

In response to Talahthas

‎04-19-2023 05:37 - edited ‎02-19-2024 02:05

Hi there, @Bosblom. Welcome to the Fitbit Community Forums. We‘re taking your comments and sentiments in regards to our products and services into consideration. @Talahthas Thanks for your help and advice. 

As you've mentioned, Quick Replies feature is currently available on devices paired to an Android phone. Devices paired to an iPhone or Windows 10 phone can only respond to Fitbit app notifications, such as messages, cheers, taunts, and friend requests. For more information, see: How do I respond to messages with my Fitbit device?

Please bear in mind that this feature is not currently planned for our iOS users just as stated on this feature suggestion: Quick Replies for iOS Devices. However, even though the current status is Not currently planned, this doesn't mean that we are not reviewing the feedback we receive from our iOS users, therefore, I suggest you to participate there, leave your comments and a vote. We look forward to review your input. 

Maria | Community Moderator, Fitbit


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2 REPLIES 2

‎04-19-2023 02:48 - edited ‎04-19-2023 02:48

‎04-19-2023 02:48 - edited ‎04-19-2023 02:48

Welcome to the Fitbit community, @Bosblom!
I'm sorry to say, but for the main purpose you want to use a wearable device for, a fitness tracker isn't the right choice. You'll need a smart watch with built in LTE connection, such as the Pixel watch with LTE or a comparable device.
Thus I'd suggest returning the Charge 5 if you're within return policy of the place you've purchased it and get the proper device for your needs instead.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer

‎04-19-2023 05:37 - edited ‎02-19-2024 02:05

In response to Talahthas

‎04-19-2023 05:37 - edited ‎02-19-2024 02:05

Hi there, @Bosblom. Welcome to the Fitbit Community Forums. We‘re taking your comments and sentiments in regards to our products and services into consideration. @Talahthas Thanks for your help and advice. 

As you've mentioned, Quick Replies feature is currently available on devices paired to an Android phone. Devices paired to an iPhone or Windows 10 phone can only respond to Fitbit app notifications, such as messages, cheers, taunts, and friend requests. For more information, see: How do I respond to messages with my Fitbit device?

Please bear in mind that this feature is not currently planned for our iOS users just as stated on this feature suggestion: Quick Replies for iOS Devices. However, even though the current status is Not currently planned, this doesn't mean that we are not reviewing the feedback we receive from our iOS users, therefore, I suggest you to participate there, leave your comments and a vote. We look forward to review your input. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer