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Charge 5 red light won't turn off

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‎06-19-2023 09:39 - last edited on ‎06-19-2023 12:26 by Fitbit Moderator

‎06-19-2023 09:39 - last edited on ‎06-19-2023 12:26 by Fitbit Moderator

I restarted, re connecting and the light is still on and unstoppable. It consumes the battery and the watch is not syncing with the phone, I read all the toppics and it still has a wrong working.

Moderator Edit: Clarified subject

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3 REPLIES 3

‎07-05-2023 14:53

‎07-05-2023 14:53

The device has a red light on the back that does not turn off and consumes the battery in an hour. Fitbit does not give me a solution and offers me a discount so that I can buy another one? no way if in a year it is going to break
truly disappointing

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‎07-05-2023 16:30

In response to claugorrono

‎07-05-2023 16:30

Hi @claugorrono  the red light is the oxygen saturation function. You can learn more from your owner manual - click to read.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎07-06-2023 05:38

In response to Odyssey13

‎07-06-2023 05:38

I have done all the suggestions in the manual and the light is still on. I have been doing all the possibilities suggested by the manual for more than two weeks and the error persists.

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