help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 replacement process inquiry

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-13-2024 06:02 - last edited on ‎07-14-2024 06:59 by Fitbit Moderator

‎07-13-2024 06:02 - last edited on ‎07-14-2024 06:59 by Fitbit Moderator

Just wanted to let you know that they never did send my warranty replacement. As soon as I can, I'm getting a Garmin.

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎07-14-2024 07:00

‎07-14-2024 07:00

Hi there, @FitbitUser0714. It's nice to see you around the Fitbit Community Forums. Thanks for the details provided in your post, I understand your concern and confusion. 

Please note for this kind of inquiries/cases/process, there's not so much we here in the forums can do for you as this is something that our team handles based on your specific case. With that said, my best advice is to contact our Support Team back so they can guide you through this process. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes