Charge 5 screen blackout

[pbert715]

After the update when I swipe my screen blacks out, when I swipe again the screen comes back. It takes several swipes before the screen moves. It takes several taps before the screen wakes.

[DavideFitbit]

Hi, thank you for sharing all these details about the inconvenience you've been having with your Charge 5 and for confirming that you already tried a few troubleshooting steps, @pbert715. 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they already shared with you some steps to try to resolve this. In this case, I recommend that you continue the communication with them so they can let you know how to proceed. 

For a faster reply, you can chat with them or call them directly. You can click here to get connected. 

Have a good day.