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Charge 5 screen changed yesterday

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‎05-29-2025 12:43

‎05-29-2025 12:43

The display on my Charge 5 changed completely yesterday. It seems to be stuck in some kind of activity mode. I can no longer see daily information. Eg. Step count, hourly 250-step count, sleep, O2, etc.

Did this happen to anyone else? How do I get my old screen back? 

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‎05-29-2025 13:16

‎05-29-2025 13:16

Hi @ShrillyDee and warm welcome to the Community ! 

I appreciate your message, and I'm sorry to hear that the display on your Charge 5 changed completely yesterday, and it seems to be stuck in some kind of activity mode. 

This is not the experience we want for our customers, and I can understand your feelings about this situation. 

May I suggest you to follow some steps ? 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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