help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 screen not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-26-2023 14:28 - last edited on ‎10-04-2023 12:31 by Fitbit Moderator

‎09-26-2023 14:28 - last edited on ‎10-04-2023 12:31 by Fitbit Moderator

Fitbit charge 5 is showing dark screen. I've tried restarting it in different ways but it's not working.

 

Moderator Edit: Clarified Subject 

Best Answer
1 REPLY 1

‎10-04-2023 12:30

‎10-04-2023 12:30

Hi there @SaraBah, it is nice to see a new face around. 

Thanks for letting us know that you have tried to restart your Charge 5. 

What I can recommend in this situation is switching out your watch's clock face. Click here to see instructions for this.

Best Answer
0 Votes