Charge 5 screen wake stopped working

[Sg54209]

My Charge 5 used to activate screen with arm movement without tapping now I have to tap screen each time to see clock, etc. How can I get it to activate screen by not always having to tap?

Moderator Edit: Clarified subject

[RiekoC · Accepted solution]

Hello @Sg54209 

I moved your post from the Android platform forum to the Charge 5 Product help forum since your question is directly related to the device and not the Android app.

It sounds like Screen Wake on your Charge 5 is set to Manual. When Screen Wake is set to Auto, the display shows when you move your wrist. When it's set to Manual, you need to tap the screen to wake it up.

To check the Screen Wake settings:

• Swipe down from the clock face on your Charge 5 to get to the Settings tile (last one)
• Tap on Display Settings
• Swipe up to see Screen Wake. If it's on Manual, tap it once to set it to Auto.

[Sg54209]

Thanks for your reply 👍 I tried it and I'm back in business.

[RiekoC]

Hi @Sg54209 

Thanks for letting us know that your Charge 5 is back to showing the display when you turn your wrist and it was a relatively easy fix.

[Gumby51]

I've tried this 3 times and it keeps resetting itself to Manual.