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Charge 5 screen went white

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‎10-20-2025 09:30 - last edited on ‎10-20-2025 13:14 by Fitbit Moderator

‎10-20-2025 09:30 - last edited on ‎10-20-2025 13:14 by Fitbit Moderator

How do I get it back to normal 😕 please 

Moderator Edit: Clarified subject

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‎10-20-2025 11:30

‎10-20-2025 11:30

Hello @AwaByrne65 

The first troubleshooting step to try is restarting your Charge 5. This help page (<-- click) has the instructions on how to restart your Charge 5 using the charging cable that came with your device. 

The other troubleshooting step to try is changing the clock face. If you need a refresher on how to do this, check out this help page (<-- click). 

Rieko | N California USA MBG PE

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