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Charge 5 shows no sleep average or benchmark

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‎06-22-2022 08:20

‎06-22-2022 08:20

I recently signed up for premium.   I checked my sleep this morning and no longer showed benchmark for my age group or my 30 day average and no oxygen!   This stinks!   I really believe that if this is what shows with premium I am done.  More than Frustrated!

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‎06-22-2022 09:31

‎06-22-2022 09:31

I have the same problem.  From reading the posts, it seems like MANY people have this problem.  My Charge 4 worked well, and I decided to upgrade.  My charge 5 randomly quits recording my heartbeat.  When that happens, I don't get zone minutes or sleep tracking, etc.  I can correct it by restarting my Charge 5; however, I don't wake up at night to check if my heartbeat is recording properly.  I hope that Fitbit is going have a fix for this.  My Charge 5 doesn't work as well at my Charge 4.

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