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Charge 5 sleep and syncing issues

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‎02-12-2023 19:59 - last edited on ‎02-13-2023 06:47 by Fitbit Moderator

‎02-12-2023 19:59 - last edited on ‎02-13-2023 06:47 by Fitbit Moderator

The last week it has been difficult to sync my Charge 5 and even though I wear my Fitbit to bed it has issues tracking my sleep. This seems to be taking place since Google took over. I have never had any problems until then. If this continues I will have to switch to a different type of tracker. Anyone else? Suggestions? Thanks

 

 

Moderator Edit: Clarified subject

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‎02-12-2023 20:18

‎02-12-2023 20:18

Hi @curlytop313  make sure you have the latest firmware for the Fitbit and the latest app for your smartphone. Have you tried restarting the device? Often that helps with glitches.

 

As for Google owning Fitbit, that happened officially in January 2021. 

Stepping in the U.S.A. since September 2013. Android 14

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