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Charge 5 sleep score fix

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‎10-13-2023 04:25

‎10-13-2023 04:25

Hi

My Charge 5 wasn't recording my sleep score reliably.

I was using the "Begin Now" sleep feature on the app to record the fact I was going to sleep and found there was a good chance it didn't show a score in the morning. 

HOWEVER, I then discovered that it is possible to turn the sleep mode on from the Fitbit device itself - it's a couple of swipes down from the main menu. Since I started using this feature on the device rather than the "Begin Now" feature on the app the Sleep score has recorded 100% of the time.

Hope this helps.

C

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‎10-13-2023 11:15

‎10-13-2023 11:15

Hello & welcome @ColinM316 

Thank you for sharing your troubleshooting tip so others can benefit from your experience. I'm glad to know that you discovered a way that helps you get your Sleep score. 

Rieko | N California USA MBG PE

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