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Charge 5 still having major issues

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‎08-26-2022 15:15

‎08-26-2022 15:15

Despite all attempted fixes my charge 5 still will not sync, freezes, and has a blank screen.  All intermittently but nevertheless not working as it should be.

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‎08-27-2022 01:25

‎08-27-2022 01:25

If you tried most of the methods, then just directly reach out to customer support. Nobody will forward your case here.

Long term fitbit user since Flex. Some behaviors are rude.
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‎08-27-2022 07:21

In response to Edmond

‎08-27-2022 07:21

I have just reached out to customer support in the UK and their response was "because of ongoing issues it will be at least 7 working days" before I get a response! So much for customer support!!

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