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Charge 5 stopped syncing

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‎10-22-2023 03:27 - last edited on ‎10-22-2023 04:58 by Fitbit Moderator

‎10-22-2023 03:27 - last edited on ‎10-22-2023 04:58 by Fitbit Moderator

Not syncing with the app! Problem started 5 hrs ago. 

Moderator Edit: Clarified subject

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‎10-22-2023 05:00

‎10-22-2023 05:00

Hello there, @cltread. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear that your Charge 5 stopped syncing.

If you haven't done so yet, I'd recommend trying all the steps provided here Why won't my Fitbit device sync? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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1 REPLY 1

‎10-22-2023 05:00

‎10-22-2023 05:00

Hello there, @cltread. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear that your Charge 5 stopped syncing.

If you haven't done so yet, I'd recommend trying all the steps provided here Why won't my Fitbit device sync? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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