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Charge 5 stopped syncing

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‎06-25-2024 20:04 - last edited on ‎06-26-2024 03:18 by Fitbit Moderator

‎06-25-2024 20:04 - last edited on ‎06-26-2024 03:18 by Fitbit Moderator

Stopped synching with the app this afternoon. Tried restart and nothing works!

Moderator Edit: Clarified subject

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‎06-26-2024 03:19

‎06-26-2024 03:19

Hi there, @cltread. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Charge 5 is still not syncing. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, please try all the troubleshooting steps provided here Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


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