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Charge 5 stopped vibrating

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‎12-07-2023 08:50 - last edited on ‎12-08-2023 02:51 by Fitbit Moderator

‎12-07-2023 08:50 - last edited on ‎12-08-2023 02:51 by Fitbit Moderator

My Fitbit Chage 5 band is not vibrating  when I receive notifications. Any solutions?

Moderator Edit: Clarified subject

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Accepted Solutions

‎12-08-2023 02:53

In response to Cypress7

‎12-08-2023 02:53

Hi there, @SteeleyDan @Cypress7. Thanks for stopping by in the Fitbit Community Forums and sharing the details provided in your post. It's sad to hear that your Charge 5 devices are not vibrating either for your notifications nor goals. I'll do my best to help you!

As a first approach, I'd suggest checking if your Fitbit is on sleep or DND mode as these features prevent your Sense from vibrating. To do so, swipe right from the clock face on your watch to access the quick settings.

If the above doesn't describe your issue, please see Why didn't my Fitbit device alert me? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎12-07-2023 18:02

‎12-07-2023 18:02

My Charge 5 isn't vibrating when I reach a goal (which I am no longer able to specify).  

 

Best Answer
0 Votes

‎12-08-2023 02:53

In response to Cypress7

‎12-08-2023 02:53

Hi there, @SteeleyDan @Cypress7. Thanks for stopping by in the Fitbit Community Forums and sharing the details provided in your post. It's sad to hear that your Charge 5 devices are not vibrating either for your notifications nor goals. I'll do my best to help you!

As a first approach, I'd suggest checking if your Fitbit is on sleep or DND mode as these features prevent your Sense from vibrating. To do so, swipe right from the clock face on your watch to access the quick settings.

If the above doesn't describe your issue, please see Why didn't my Fitbit device alert me? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer