Charge 5 stopped working after getting wet

[Tinkedoff]

I bought my charge 5 off Amazon also from 3rd party Safe 'N Quick.  Went swimming last week & now my battery is depleting quickly.  I contact Fitbit - pretty much to bad for you because you bought it from the 3rd party company.  Can't get in touch with said 3rd party company.  I'm not just pissed at Fitbit, I'm pissed at Amazon for allowing these people to sell these products without them getting warranted.  Anyone have any ideas what we can all do?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Tinkedoff. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Charge 5 stopped working after getting wet. We‘re taking into consideration your comments and sentiments with regards to our products and services.

Regarding your inquiry about Amazon, please keep in mind that many things are sold by Amazon, but more than half of the stuff is sold by third party sellers. We provide support for your Fitbit device, but when it comes to reviewing your warranty, we provide a warranty if the Fitbit device was sold by Amazon or by Heartrate Monitors as  the warranty covers Fitbit products purchased directly from fitbit.com or an authorized retailer. We advise contacting the seller from whom you purchased the product for further assistance. 

For more information about our warranty, see fitbit.com/legal/returns-and-warranty or please feel free to contact our Support Team back so they can clarify any doubt. 

[Tinkedoff]

I contacted Amazon directly & they agreed to take the watch back & credit me.  I also gave them crap for having a 3rd party company selling them with no way to contact the seller directly.Sent from my Verizon, Samsung Galaxy smartphone