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Charge 5 stopped working after getting wet

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‎06-08-2024 06:27 - last edited on ‎06-08-2024 10:38 by Fitbit Moderator

‎06-08-2024 06:27 - last edited on ‎06-08-2024 10:38 by Fitbit Moderator

My charge 5 got wet for about 5 seconds. It worked, then stopped showing a display. I charged it, tried to reset it by pressing the charger button like described. Nothing. Just gets hot on the charger. Not sure what else I can do. Tried removing from Bluetooth and now it won’t find it to resync 

Moderator Edit: Clarified subject

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‎06-08-2024 09:00

‎06-08-2024 09:00

The getting wet may have been a coincidence. Your symptoms sound like this guy's:
https://community.fitbit.com/t5/Charge-5/Charge-5-blank-screen-fix/m-p/5611695#M64529

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‎06-09-2024 09:36

‎06-09-2024 09:36

The battery keeps wearing down after just half an hour. This really is a defect in the product. How can they say it’s waterproof to 50m when it breaks after 5 seconds in water? 

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