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Charge 5 stopped working altogether

‎07-23-2025 02:03 - last edited on ‎07-23-2025 10:31 by Fitbit Moderator

‎07-23-2025 02:03 - last edited on ‎07-23-2025 10:31 by Fitbit Moderator

HI

My fitbit has completely shut down. It wont start, wont charge, wont do anything. This is the 3rd time this has happened to me. The piece I have is already a replacement and now it wont work.

Can I please organise to have it replaced please?

I look forward to your reply

Regards

Stephanie

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎07-23-2025 05:09

‎07-23-2025 05:09

Hi @StephIreland.  This is a user to user help site.  No one here can help you.  Please contact Support for more help.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer