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Charge 5 stopped working while on a hike

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‎06-19-2024 03:36

‎06-19-2024 03:36

My Charge 5 stopped working while I was hiking on Monday. I thought maybe all the movement for three days had drained the battery, then I thought that maybe it's the sweat, but regardless, I can't get it to respond to the charger. Pushing the button on the charger doesn't work either. I didn't drop it, or hit it against anything. Any tricks I should try before I ask for a replacement? I got it less than a year ago. I'm disappointed!

omegle xender
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‎06-19-2024 11:40

‎06-19-2024 11:40

Hi @tulkha2. Welcome to the community forums. 

Thank you for sharing the inquiry regarding the Charge 5 and for trying to fix it on your own. Sorry to know the inconveniences.

Please make sure to follow the tips listed here: Why isn't my Fitbit device's battery charging?

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