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Charge 5 stopped working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-08-2025 14:21 - last edited on ‎04-11-2025 11:07 by Fitbit Moderator

‎04-08-2025 14:21 - last edited on ‎04-11-2025 11:07 by Fitbit Moderator

My Charge 5 stopped syncing to the app, so I unpaired it, restarted phone & watch. And now it just completely erased all my data from today. WTF.  This is getting old.

Moderator Edit: Clarified subject

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‎04-08-2025 22:58

‎04-08-2025 22:58

I try closing and reopening the app when this happens and I sync the watch from devices section of the app most of the time it fixes the issu.

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