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Charge 5 stopped working

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‎02-02-2024 23:15 - last edited on ‎02-03-2024 03:43 by Fitbit Moderator

‎02-02-2024 23:15 - last edited on ‎02-03-2024 03:43 by Fitbit Moderator

Have tried every suggestion recommended to resuscitate  my charge 5 however I don't think there is any  life left this one.  Certainly hasn't been my favourite Fitbit with lots of issues.  I dug out my Fitbit 4 and 2 and they both started up without an issue after being in the dark for 2 years.

Moderator Edit: Clarified subject

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‎02-03-2024 02:53

‎02-03-2024 02:53

Hi, @Mac1953 welcome, it's a sad fact that small-form wearable batteries have a limited number of charge/recharge cycles before they degrade. You do not mention how old your Charge 5 is but I assume from your comment more than two years. If this is not the case you might like to review What's Fitbit's return and warranty policy? - Fitbit Help Center Your location will have an impact on the length of their warranty.

I hope this is helpful.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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