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Charge 5 stopped working

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‎02-08-2024 12:46 - last edited on ‎02-09-2024 10:07 by Fitbit Moderator

‎02-08-2024 12:46 - last edited on ‎02-09-2024 10:07 by Fitbit Moderator

Charge 5 stopped working months ago customer service heeps telling me the same things over and over want even charge up keep telling how to reset it waste of time contacting them only reason I came back on to post can see everyone else having problems 

 

Moderator Edit: Clarified subject.

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3 REPLIES 3

‎02-10-2024 08:42

‎02-10-2024 08:42

Hi, @Herring1234, welcome, "Stopped working" does not give us much information about your problem. Can you please provide more information? How old is your Charge 5? What are the symptoms? what steps have you tried?

Please let us know by posting here again.

Cheers

 

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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0 Votes

‎02-10-2024 13:22

‎02-10-2024 13:22

Exactly the same as what I experienced. Now my less than 1 year old Charge 5 is in the trash. 

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‎02-12-2024 01:40

In response to Gr4ndp4

‎02-12-2024 01:40

bought on the 16/08/22 the fitbit logo just stayed on phoned customer service a few times tried all the reset,s got fed up being fobbed off give up customer service and a chocolate teapot came to mind cheers john

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