The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
My 9 month old Charge 5 is stuck on the logo screen. Support had me do a number of things without success. An offer of $35 credit against a new $179 model isn’t going to cut it. Anyone else have this issue?
My 18-month-old Charge 5 is suffering the same fate. All the troubleshooting tips provided have not worked, alas. One supposes I should be grateful that it lasted this long. Not impressed.
I was hoping someone would have happened on a fix that might work. Definitely will not be purchasing another Fitbit product. At the same time last year I purchased a similar $25 Amazon watch for my wife and it is going strong. Obvious which is the better value!
Best Answer