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Charge 5 stuck on logo

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‎09-21-2023 15:24

‎09-21-2023 15:24

Have tried all troubleshooting recommendations. How do I contact customer service?

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‎09-21-2023 18:27

‎09-21-2023 18:27

Hi, @BobbieRod you can see the various ways of reaching Customer Support on Contact.fitbit.com .  Be sure to tell them specifically what troubleshooting steps you have tried.  It is usually not very helpful for them, or here in the Community to say you have tried “all” recommendations.

Sense, Charge 5, Inspire 2; iOS and Android

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1 REPLY 1

‎09-21-2023 18:27

‎09-21-2023 18:27

Hi, @BobbieRod you can see the various ways of reaching Customer Support on Contact.fitbit.com .  Be sure to tell them specifically what troubleshooting steps you have tried.  It is usually not very helpful for them, or here in the Community to say you have tried “all” recommendations.

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer