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Charge 5 suddenly went dead

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‎04-28-2024 02:06 - last edited on ‎11-28-2024 09:34 by Fitbit Moderator

‎04-28-2024 02:06 - last edited on ‎11-28-2024 09:34 by Fitbit Moderator

My Charge 5 suddenly went dead yesterday. After many attempts to restart it (using the button on the charger cable) it finally started but now (i) the battery fully discharges in circa 30 minutes and (2) I am unable to swipe the screen up/down or right/left. I would be grateful for any help. Thank you.


Moderator Edit: Clarified subject

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‎04-29-2024 15:23 - edited ‎04-29-2024 15:23

‎04-29-2024 15:23 - edited ‎04-29-2024 15:23

@RPY160

I've moved your post to the Charge 5 forum as your question is hardware related.

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

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