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Charge 5 to quit working after update

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‎07-25-2024 13:37 - last edited on ‎11-22-2024 14:25 by Fitbit Moderator

‎07-25-2024 13:37 - last edited on ‎11-22-2024 14:25 by Fitbit Moderator

I updated July 24, 2024 and everything failed. Called up customer service and they sent me a discount for a new model. Their update caused my Charge 5 to quit working but I am the one paying for it. It seems that is a monopoly on how to make the consumer buy another product. 


Moderator Edit: Clarified subject

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‎08-03-2024 18:57 - edited ‎08-07-2024 08:59

‎08-03-2024 18:57 - edited ‎08-07-2024 08:59

Well , it took some time but it might now be fixed. Saturday August 03, 2024 it updated after trying tons of times and it is back to working. Glad I held on and didn't give up. But now the battery drains from 100% -0% in a matter of 5 hours.

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