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Charge 5 is unresponsive

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‎07-30-2024 11:06 - last edited on ‎08-05-2024 08:28 by Fitbit Moderator

‎07-30-2024 11:06 - last edited on ‎08-05-2024 08:28 by Fitbit Moderator

My 6 month old Fitbit died in January, 2024. Because I had purchased a warranty, I got a replacement in early February. That one stopped working on Sunday. I've cleaned the connections and the charger. I've tried the other charger I still had from previously. I've tried resetting it more times than I can count. Any ideas?

Moderator Edit: Clarified subject

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1 REPLY 1

‎08-03-2024 18:44

‎08-03-2024 18:44

My replacement died after 2 months.  I cannot get a response from Fitbit support. It seems like they should replace the replacement.

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