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Charge 5 white screen

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‎03-13-2023 08:33 - last edited on ‎03-13-2023 10:59 by Fitbit Moderator

‎03-13-2023 08:33 - last edited on ‎03-13-2023 10:59 by Fitbit Moderator

Charge 5 white screen

 

I have rebooted

I have synchronized

I have rebooted again

I waited until the battery was empty.

I have charged...

and rebooted.

 

none of it worked.

 

Moderator Edit: Clarified subject

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‎03-13-2023 11:00 - edited ‎06-03-2023 11:44

‎03-13-2023 11:00 - edited ‎06-03-2023 11:44

Hi there, @iAndre. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 5 before reaching out. 

In addition to the steps you've done so far, try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-13-2023 11:00 - edited ‎06-03-2023 11:44

‎03-13-2023 11:00 - edited ‎06-03-2023 11:44

Hi there, @iAndre. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 5 before reaching out. 

In addition to the steps you've done so far, try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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