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Charge 5 won't charge anymore

‎01-10-2026 22:20 - last edited on ‎01-12-2026 03:49 by Fitbit Moderator

‎01-10-2026 22:20 - last edited on ‎01-12-2026 03:49 by Fitbit Moderator

My Fitbit Charge 5 worked great...until it didn't.  Went to charge it as it was down to 10%. Won't connect to charge.  I wiggled it, cleaned the contacts, changed chargers and cords.  No buzz.  No light up on the face.  So I learned about and tried the reset button.  Got a little buzz and it seemed to be working.  Checked 2 hours later.  Still dead.  It's now a brick. This happened right after I agreed to switch over to Google. SOooo frustrating!!!  Seems intentional.  Another reason to hate Google? 

Moderator Edit: Clarified subject

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‎01-12-2026 03:52

‎01-12-2026 03:52

Hi there, @PSFitty. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Charge 5 stopped charging. I understand why you're feeling frustrated, we are here to help you. 

To better assist you, I suggest reaching out to our Support Team who will be able to take a closer look into this issue and provide further help. This form is only meant for you to use. Click here to get access to it. 

We look forward to getting you back on track. 

Maria | Community Moderator, Fitbit


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