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Charge 5 won't charge anymore

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‎09-23-2023 14:06 - last edited on ‎09-24-2023 04:48 by Fitbit Moderator

‎09-23-2023 14:06 - last edited on ‎09-24-2023 04:48 by Fitbit Moderator

Charge 5 will not charge. I’ve tried resetting and now it is just getting really hot. Any suggestions? 

Moderator Edit: Clarified subject

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‎09-24-2023 04:54

‎09-24-2023 04:54

Hi there, @JmacCorm. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Charge 5 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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